I had to cancel one room on boxing day due to testing positive for Covid. I booked 3 rooms for 2 nights December 28 &29. The next time I return to Isla, I will book my entire stay at Bahia !!!! Muchas Gracias Luis. I ended up booking a flight out & leaving the next day. The staff at Bahia was kind, considerate, helpful and attentive. It was perfect & I am so grateful for Luis, housekeeping, the cooks in the kitchen and the sweet overnight man. the room had a mini fridge, safe & private balcony. I took a hot shower with amazing water pressure, ordered delicious Chicken Chilaquiles from room service & had a much needed nap !!! The King size bed was so comfy, sheets were clean & sooo soft. Luckily someone checked out early, Luis had the room cleaned Muy Rapido & I had a room by 10am with an Ocean view. He also told me I was welcome to relax by the pool & he would hold my bags. He listened to my situation & was so kind to let me check in as soon as someone checked out. At 7am when the morning front desk person arrived, Luis. The overnight front desk man was very nice & let me sit in the lobby to wait, offering coffee & water. I actually stayed there three years ago in the same presidential suite & payed less for 2 days !! I arrived at the Bahia hotel around 6:30am to find out they did not open until 7am. One even tried to offer me the presidential suite for $634 a night but if I checked in at 6am I could only stay until Noon !!! So $634 for 6 hours. I went to three different hotels on the island & all of them told me "Sorry no check in until 3pm". So at 5am, I am a female, alone on Isla with the shoes on my feet clothes on my back, my bags, wallet & passport. Two nights before we were scheduled to leave a huge drunken fight broke out among some of the family, punches were thrown & when I tried to break it up I was kicked out with no where to go. I was in Isla with friends & family for a wedding renting a house on the playa norte. Hotels near Instituto Tecnologico de Tizimin.Adults Only and Adult Friendly Hotels in Isla Mujeres.
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